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OVERVIEW
We respect your privacy and are committed to protecting the personal data we hold about you. This policy explains what data we collect about you, how we collect it, the measures we take to keep your data secure and the uses we make of it. We also explain the options you have regarding your personal data. When you request services from us or access our websites, you consent to our collection, retention and use of your personal data in the manner described in this policy and accept the risks outlined in the Security section.

This privacy policy covers only information that is collected by and through the Website and does not cover information that may be collected through software downloaded from the site or other means.

Who we are
We are House of Raaj, Inc. This policy does not cover our licensees or affiliates.

Legal Issues
We aim to comply with the privacy laws applicable to the personal data we collect and use.

Changes
We may change this policy from time to time. If we do so, the amended policy will take effect when we post it on our website. We will amend the "last updated" notice on the first page of this policy whenever we make a change.

If any change makes the policy less protective of your personal data, it will not apply to data we collected about you before the change was made. The only exception to this is where we have told you about the changes and given you the opportunity to tell us not to apply them to your personal data.

Collection
We collect a range of data about you from a variety of sources for the purposes of our business. The examples we provide here are illustrative rather than a complete list of our practices.

What we collect
We collect a range of data about you from a variety of sources for the purposes of our business. The examples we provide here are illustrative rather than a complete list of our practices.

What we collect
We collect the data we need to provide the services you request from us, which may include:
  • Name, address and contact details, including telephone and mobile number, and email
  • Date and place of birth and driver's license number
  • Employer(s) name and address
  • Credit card information
  • Rental charges you incur and other information relating to your transactions and
  • Information about your credit history from consumer reporting agencies

Sources
We collect personal data directly from you when you make a reservation or rent a vehicle, including information you provide:
  • When you call our reservation, customer contact or member care centers
  • On our websites
  • At the rental location
We also gather personal data about you from a variety of other sources, including:
Other companies that have business relationships with us, such as our affiliates and business partners

WEBSITES
Our websites
We use certain technologies on our websites to collect data about your visit, as follows:

Cookies
A "cookie" is a set of data sent to your computer by our web server that enables the server to recognize your computer.

Cookies help us improve the quality of your visits to our websites by making the reservation process faster and smoother. The information they provide helps us develop content and features that we think will be of interest to you.

We use cookies to:
  • Track your use of our websites during a single visit, remember the data you provide and the choices you make as you progress from page to page ("session cookies")
  • Recognize you at your next visit ("persistent cookies ")
More about cookies…

By adjusting your browser or installing certain software, you can restrict our use of cookies. If you do this, you should be aware of the following:
  • If you restrict our use of session cookies you will not be able to use our websites or certain features of our e-mail messages. You should be aware that session cookies are generally deleted or made unavailable to us as soon as you close your browser.
  • If you restrict our use of persistent cookies you may still enjoy the full workings of our websites and e-mail messages but will need to re-enter some data when starting a new website session. Although persistent cookies will neither automatically be erased nor made unavailable to us upon closing your browser, they will typically "expire" after a number of years.
If you are still unsure about cookies, please note that the data that makes up one of our cookies will typically have no meaning to anyone other than us. Also, a cookie is unable to retrieve other data from your computer's hard drive or pass on computer viruses.

RETENTION
We try to ensure that the personal data we retain about you is stored securely and is as accurate, current and complete as necessary for the purposes we use it for.

Storage
We generally retain personal data about our customers for as long as we believe appropriate for the purposes for which it was collected or as otherwise required by applicable law.

Security
As you may be aware, there is no completely secure method of transmitting or storing data. Although their physical characteristics are different, postal mail, telephone calls, text messages, faxes and transmissions over the Internet all present possibilities of loss, mis-routing, interception and misuse of the data that is transmitted.

We aim to maintain appropriate physical, procedural and electronic safeguards to protect your personal data, including:
  • Restricting access to personal data to our employees on a "need to know" basis
  • Enforcing policies and procedures for our employees in their handling of personal data
  • Using technologies designed to safeguard data during its transmission, including SSL encryption for the data you provide on our websites.
If you have reason to believe that any account with us is no longer secure, you must immediately contact us legalinfo@houseofraaj.com

Access
You may access and review your personal data and correct factual errors as follows:

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your account or by emailing our Customer Support at info@houseofraaj.com or by contacting us by telephone or postal mail at the contact information listed below.

OPT OUT
If there are particular forms of marketing information that you do not wish to receive please send an email at remove@houseofraaj.com with specific details on the marketing materials that you do not wish to receive.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at legalinfo@houseofraaj.com

Address:
House of Raaj, Inc
5675 Jimmy Carter Blvd
Norcross, GA 30071
678.707.2901